Keep in mind we cannot guarantee we have the item in your shopping cart in stock. For this reason, if an item sells out, you will be contacted via phone and email about your missing item. At the time of processing your purchase, we will show you the available shipping methods and their cost. LONDONBLEU offers the following shipping methods:

USPS first Class 5-7 business days

Skip / Rush Processing ( this allows your order to be printed first, this does not affect the shipping time)

Once we receive your order please allow 24 to 48 hours for the processing (excluding Saturdays, Sundays, and national holidays). All orders are subject to processing time that is separate from the time it takes for a shipment to reach its destination once it has been fulfilled. After processing is completed, you will receive a tracking number immediately. Please note, your tracking number will update once USPS has received the package and it is successfully processed through their system.

Orders are packaged and shipped Monday - Friday only. Most orders are shipped within 5-7 business days, however, during periods of high demand please allow up to 7-10 business days for package(s) to be processed and shipped. Orders placed on weekends and holidays, do not begin processing time until the next business day.

If customers are shipping a different item, the incorrect item must be returned to our headquarters and we will send the correct item. Please be prepared to send a picture of the items you received for our records.

Our exchange policy lasts 7 business days after the delivery date (excluding Saturdays, Sundays, holidays). Returns? Exchanges are not processed until we receive the item back at our headquarters and the item(s) are in good condition. For a return/exchange email our customer service department.

Once a package has left our headquarters and is in the hands of USPS we have no control of the package. In most cases, USPS has marked the package delivered before it has actually been delivered and customers receive their package later in the day or the next day. Please allow up to 1-2 business days to be sure your package is not trying to be redelivered by USPS. LONDONBLEU is not responsible for lost, stolen incorrect address, or misplaced packages.

Track my order

Yes. we ship worldwide! Please allow 5-7 business days for domestic shipping. We ship all orders through USPS. To ensure your package arrives at the advertised time, please make sure your address is entered correctly and includes all required and relevant information. Correct street numbers, abbreviations, buildings, and apartment numbers are very critical for ensuring timely deliveries. LONDONBLEU is not responsible for a lost, stolen, incorrect address, or misplaced packages. Once a package has left our headquarters, and is in the hands of the post office we have no control over the package.

Shipping option, pricing, and time

Our shipping policy

Our return policy is 7 days after the order is received (excluding weekends or national holidays). Returns/exchanges are not processed until we receive the return? For returns/exchanges email our customer service department and we will be glad to assist. Once a return label has been issued, the item must be brought to USPS within 14 days (excluding Sundays and national holidays) of being issued the return label. Item is only exchangeable if unworn, in good condition, and original packaging. If an item does not work for you, the item can only be exchanged for a store credit that can be used towards another order.

Our return policy and process

Once you have purchased a return shipping label through our online return system, mail your package. You can easily track your shipping through our return tracking page.

Please note that it can take 5-7 business days from the date your package is received at our distribution center for your return to be processed and an egift card to be issued.

If you did not use our online return system, please be sure to retain a copy of your return tracking receipt that the carrier used until your return is processed and your store credit has been issued.